We respect the privacy of our clients and visitors to our website. We ensure that the personal information you provide us is treated confidentially and we guarantee careful and discrete handling of this information. We process personal data in accordance with applicable laws and regulations.
Personal data that we process
Vitelco processes personal data about you because you use our services and/or because you have provided this data to us. Below is an overview of the personal data we may possibly process, depending on the purpose for which you have provided the data:
- First name and surname
- Address (business or private)
- Phone number
- Email address
- Other personal data you actively provide, e.g. by responding to this website, in correspondence and over the phone
The full overview of the personal data that is processed is included in a processing register which can be consulted through Human Resources (firstname.lastname@example.org).
Vitelco does not process special and/or sensitive personal data belonging to you.
Why we need data
Vitelco processes your personal data for the following reasons:
- Implementation of the agreement with you.
- Legal obligations, such as data we need in order to meet our administrative obligations.
- Providing information about our services and answering your questions.
We only use the personal data for the purpose for which you have provided it and for which it is strictly necessary.
How long we keep data
Vitelco will not keep your personal data longer than strictly necessary to achieve the purposes for which your data is collected. Our retention period is: 7 years in the event of administrative obligations, during the term of the commission agreement and otherwise for the duration that you have not informed us that we may no longer process your personal data.
Sharing with others
Vitelco does not sell your data to third parties and will only provide this data if it is necessary for the execution of our agreement with you or in order to comply with a legal obligation. We conclude processor agreements with companies that process your data on our behalf to ensure the same level of protection and confidentiality of your data. Vitelco remains responsible for the processing of this data. Where necessary and applicable, the personal data may be shared within the various organisations of Vitelco.
Identifying website visits
Vitelco only uses technical and functional cookies, and analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when visiting this website for the first time. The cookies we use are necessary for the technical processing of the website and for your convenience. They ensure that the website is working properly and they remember your preferences, for example. They also help us to optimise our website. You can unsubscribe from using cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information that has previously been stored via your browser settings.
Viewing, correcting or removing data
You have the right to view, correct or remove your personal data. You may send a request to view, correct or remove your personal data to email@example.com. To ensure that the request to view your personal data has been requested by you, we ask that you send us proof of your identity with your request. We request that you black out the photograph and citizen service number (BSN) on the copy of your identity document in order to protect your privacy. Vitelco will respond as quickly as possible (within four weeks) to your request.
Vitelco takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly protected or there are signs of misuse, contact firstname.lastname@example.org. Vitelco has taken the following measures to protect your personal data:
- Security software, such as a virus scanner and firewall.
- Effective safety procedures for the protection of the data provided, among other things to prevent unauthorised persons from gaining unintentional access to this data.
- The security software is at a level that, given the state of the technology, is necessary and reasonable.